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AUTOMATE OPERATIONS

Hand us the work your team shouldn't be doing.

Pick one process - invoices, inbound emails, onboarding, reconciliation — and we'll take it off your plate. We scope it, build it, run it. You watch the dashboard and reassign your people to work that actually needs them.

Invoice Intake - Production

LIVE

Processed this week

4,812

Auto-resolved

93%

Exceptions handled by team

327

THE HONEST PROBLEM

You've been told to "do more with AI." That's not a plan.

Your team is drowning in inbound email, document handling, and the kind of cross-system coordination work that nobody put in their job description. You've seen the demos. You've maybe even run a pilot. And you still have the same backlog.

The problem isn't that AI doesn't work. The problem is that nobody wants to own the outcome:

  • Vendors sell platforms and leave you to figure out the workflow

  • Internal teams build prototypes that never make it past the IT review

  • Pilots end with "interesting" instead of "deployed"

We do the opposite. One process. Fixed scope. We're on the hook for the result.

BEFORE

Vendor demo

Internal POC

Slack channel

Spreadsheet tracker

↓ ↓ ↓

Same tired inbox

AFTER

Process

Running in production

HOW THE ENGAGEMENT WORKS

Four steps. Weeks, not quarters.

1

STEP 1

1 WORKING SESSION

Scope

We sit with the person who actually runs the process and map it: where work comes in, what decisions get made, what systems are involved, what "done" looks like. You leave with a written scope and a success metric.

2

STEP 2

2–4 WEEKS

Build & evaluate

We build the agent workflow on our platform, connect it to your systems, and run it against real historical cases. You see accuracy numbers before anything touches production. If it doesn't clear the bar, we fix it before deploy - not after.

3

STEP 3

~1 WEEK

Deploy

We push it live in your environment, cloud or on-prem. Human-in-the-loop checkpoints wherever your risk team needs them. Full audit trail. Rollback in one click.

4

STEP 4

ONGOING

Run it

We don't hand you a tool and walk away. We operate the process. You get a dashboard, weekly metrics, and a single point of contact when something needs to change.

THE FOUR PROCESSES

Pick where it hurts most.

Fluence ai chart

Before 4h/day → After 15min/day

Document processing

Invoices, contracts, orders, forms, submissions. Extracted, validated against your rules, posted into your ERP. The team stops touching documents.

Fluence ai chart

24h → under 30 min response

Customer operations

Inbound emails, support tickets, status requests. Classified, answered or routed - with humans only on the cases that actually need them.

Fluence ai chart

Days → hours to go live

Client onboarding

Data collection, document verification, multi-system setup. New clients live in hours, not days. No more "waiting on ops."

Fluence ai chart

Reclaim 1–2 FTEs/month

Back office operations

Reconciliations, data entry, internal reporting, compliance checks. The invisible work that quietly burns one or two FTEs a month.

Fluence ai chart

Before 4h/day → After 15min/day

Document processing

Invoices, contracts, orders, forms, submissions. Extracted, validated against your rules, posted into your ERP. The team stops touching documents.

Fluence ai chart

24h → under 30 min response

Customer operations

Inbound emails, support tickets, status requests. Classified, answered or routed - with humans only on the cases that actually need them.

Fluence ai chart

Days → hours to go live

Client onboarding

Data collection, document verification, multi-system setup. New clients live in hours, not days. No more "waiting on ops."

Fluence ai chart

Reclaim 1–2 FTEs/month

Back office operations

Reconciliations, data entry, internal reporting, compliance checks. The invisible work that quietly burns one or two FTEs a month.

RELIABILITY (THE OBJECTION KILLER)

The reason we evaluate before we deploy.

Most automation projects die at the same step: someone in risk, compliance, or audit asks "how do we know it works?" - and the team can't answer.

We answer with numbers. Every agent we ship has been tested against your real historical cases before it touches production. After deployment, we monitor every run. When accuracy drifts, we see it before you do.

Accuracy benchmarks against your own data

Edge case and failure mode coverage

Continuous monitoring with alerting

Human-in-the-loop checkpoints where you need them

Full audit trail for every decision

PRE-DEPLOY EVALUATION

Invoice Processing v1.4

CASE

ACCURACY

Standard invoices

98.2%

Multi-page contracts

94.7%

Handwritten amounts

82.1% · flagged

Currency edge cases

96.4%

Duplicate detection

99.1%

DEPLOYMENT

Your stack.
Your rules. Your data.

Some processes have to live on-prem. Some integrate with an ERP that's older than the people running it. Some can't ever leave a specific jurisdiction. We've heard all of it. None of it is a blocker.

YOUR SYSTEMS

SAP · Oracle · NetSuite · Salesforce

AgentX

Cloud or on-prem

YOUR DASHBOARD

Runs · Metrics · Audit trail

SOC 2

GDPR

On-prem available

EU data residency

Cloud or on-prem

Your choice, not ours. Deploy where your security team is already comfortable.

Integrates with what you already use

SAP, Oracle, NetSuite, Salesforce, Dynamics, custom APIs, even shared mailboxes.

Data stays where it has to

No surprise round-trips to third-party model providers.

SOC 2 controls

Encryption, role-based access, full audit log.

WHAT YOU'RE NOT BUYING

Just so we're clear.

×

Not a platform you have to learn

×

Not a chatbot

×

Not a 6-month consulting engagement

×

Not a per-seat license that scales with your headcount

×

Not "AI strategy"

What you are buying:

One process, running in production, owned by us.

Tell us about one process. We'll tell you if we can take it.

A 30-minute call. No deck. No "AI maturity assessment." You describe one workflow you wish would just run itself, and we tell you - honestly - whether it fits what we do.

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Start Your AI Automation Journey Today

Start Your AI Automation Journey Today

Sign up for Fusion AI and let AI handle your routine tasks - no credit card needed.

Sign up for Fusion AI and let AI handle your routine tasks - no credit card needed.